Customer Reviews


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GOOGLE REVIEWS
4.7
Based on 177 reviews
Preet
Preet
02:37 16 Apr 24
Highly recommend this place! I had a bolt stuck in my tire. I checked online for the closest place and found this place and absolutely happy I went here. The shop was busy, but they still had time to look at my tire and showed complete attention to my car. Even though it was not an expensive repair , they made me feel like I was a very important customer. I 100% will be coming here for my next car repairs and grateful for the guys here for their help.
Laura Brend
Laura Brend
00:06 16 Apr 24
Autumn and Ben were amazing! First time coming to Grip Auto and it was a 5 star experience. They were empathic and supportive to service my car as quickly and efficiently as they did. Loved the digital vehicle inspection received via text and the VIP Membership. Thank you!
Novara Chadwick
Novara Chadwick
16:39 29 Mar 24
I went there for the first time yesterday and I had the best experience! Everywhere I called couldn't get me in for weeks or didn't do what I needed done. They got me in right away, prices were fair and I really appreciated the itemized inspection report that I got when I picked up my SUV. The staff are super friendly. They even washed and vacuumed my vehicle! I'll definitely be going back!
Cassandra Neigel
Cassandra Neigel
19:05 28 Mar 24
Best customer service I have ever had! They did a thorough inspection on my car, and answered all questions I had. I had a courtesy car for the day, which is amazing as I could go to work and not have to deal with that worry. My car was fixed quickly and clean when I picked it up. All that said, it’s the people who make the experience, and the staff are fabulous beyond words! Thank you so much Ben and all the staff, you’re all amazing!!!
Thomas Ratcliffe
Thomas Ratcliffe
23:36 26 Mar 24
I got a flat tire on the way home from work. I called late in the day and they were able to get me in short notice. Ben in particular really helped out and they fixed up the tire in no time! Great and friendly staff!
Jermy Gagnon
Jermy Gagnon
00:00 26 Mar 24
Absolutely stellar service. Had a puncture in one of my tires, but thanks to their professional assistance it was fixed right away, in under 10 minutes, and they even did it free of charge, going above and beyond my expectations. The staff were friendly, knowledgeable, and clearly passionate about what they do. I couldn't be happier with the outcome and highly recommend this shop to anyone in need of tire repairs. Five stars all the way
Reza Yeganeh
Reza Yeganeh
01:02 23 Mar 24
I visited Grip tire and Auto today and had a nail in my tire. Despite it being close to closing time, they were incredibly helpful. They promptly fixed my tire, and while I waited for my truck, they even washed it. To top it off, they generously offered a free tire repair since it was Friday and I was the last customer of the day. I'll definitely be returning for other services like oil changes. Highly recommended!
Linda Braun
Linda Braun
20:16 21 Mar 24
Great customer service and very helpful friendly staff. I’m definitely a loyal customer here!!
Katelyn Antrobus
Katelyn Antrobus
22:55 20 Mar 24
Came in with a flat tire and They got me in right away - Autumn was so nice to deal with. Fast, professional and convenient services. I would highly recommend!
Hannah Keogh
Hannah Keogh
19:32 13 Mar 24
I've never had a mechanics treat me so well as a customer. They're experienced and professional but they also genuinely care. There's never any hidden costs and they've done a couple of small tasks for me they could have easily charged for but didn't. It's a very rare find so I couldn't recommend them more.
Derek Vanderkooy
Derek Vanderkooy
17:20 07 Mar 24
Fantastic service, quick to reply, loaner car, car runs better than it has in a while, breaks feel great, no complaints, will be back, 10/10.
Russell Rhyne
Russell Rhyne
02:14 07 Mar 24
I made an appointment for a broken windshield wiper linkage. I stopped by the day before and they were able to fit me in and have it fixed/replaced within hours. Communication was great and friendly and they even gave a courtesy car during the time they worked on my car. Would definitely recommend.
WALED TROG
WALED TROG
21:04 04 Mar 24
I have to say that it is my best experience! They fixed my tire for free of charge and that meant a lot to me! I will definitely go back to them again!
Melia Rokosh
Melia Rokosh
06:28 04 Mar 24
Absolutely fantastic experience at Grip Tire & Auto Coquitlam! The customer service here is top-notch - friendly, polite, and genuinely happy to help. They went above and beyond by providing a courtesy car for the day, making my visit seamless and stress-free. Their attention to detail is impeccable, ensuring my vehicle received the best care possible. I can’t recommend them enough! I'll definitely be returning and encouraging others to experience the excellence at Grip Tire and Auto Coquitlam.
Loren Lee
Loren Lee
22:22 02 Mar 24
Fantastic Garage!I first came here because it is close to work but now I come because I have trust that the mechanics and team here have the expertise and skill to fix my vehicle and do it in a timely and efficient manner.I've been bringing my older cars to this location for about four years and each time I come in I'm stressed and lost. Not knowing what's going on, how long it will be before I can use it again, and if I could afford to fix it. Each time I've been here, I've been treated with friendliness, respect and a feeling that they have not just my vehicle, but my personal well being in mind as well, when fixing my vehicle.My last visit, I brought my car in on Friday at 1pm for an exhaust pipe/muffler dilemma. The reception staff was friendly and understanding. The mechanic Ben Herbert was quickly able to figure out a way to get me a quote for an affordable solution, communicate with me a detailed analysis of the problem and other things that needed attending to, and complete the task all by 3:30pm! How amazing is that? Thank you Ben!All the stress and panic of a broken vehicle solved by the team at Grip Tire & Auto once again!They have the same amazing level of service every time I come and the team here truly does their best to efficiently and safely send you once again out into the world. I go with whom I trust and so should you. Try Grip Tire & Auto!
Lynn Moseley
Lynn Moseley
05:20 27 Feb 24
Took my Audi in for new brakes and a general overall check up/oil change. The service was impeccable from start to finish. Best part - they had a courtesy car available! At the Audi dealership, I had to book weeks in advance if I needed a courtesy car. Thanks GRiP TiRE & Auto Coquitlam - I will be back!
K W
K W
02:17 17 Feb 24
If you have been on the hunt for a mechanic, give these guys a go. I promise they will be your forever mechanic. Ben and his team are on it! Awesome, honest people. I highly recommend GRiP TiRE & AUTO for any of your vehicles needs!10 ⭐️
Lauren Lawson
Lauren Lawson
20:06 10 Feb 24
We recently started using Grip for our fleet at work and have zero regrets!Ben and Autumn are amazing at helping us out and accommodating our needs to get our guys back on the road as soon as possible.We only wish we had known about Ben and the team sooner!!
Sara Newitt
Sara Newitt
01:44 09 Feb 24
I wish I could give Grip Coquitlam 10 stars, Ben and the team are amazing, I cannot say enough to express my appreciation, from the first phone call this team is professional courteous and patient. In all my years I have never come across a better shop to take your vehicle they treat it like its their own, they keep you informed throughout the process, they are professional, friendly and courteous they answered my questions respectfully and when I picked up my car it was clean and vacuumed, awesome!!!!! ....P.S. the chocolates are amazing, this is THE ONLY place you should bring your vehicle it's truly a great place. Thank you for a good experience
Matheus Almeida
Matheus Almeida
23:34 06 Feb 24
Nothing but good things to say about this shop. Both servicing them, as a vendor and a also being a customer. If you need your car fixed this is the place to be
Carly Berry
Carly Berry
20:37 06 Feb 24
Grip Tire & Auto Coquitlam is truly the best!! They ensure every vehicle is looked after as if it was their own. Ben and the team are provide stellar customer service. I can't rave about Grip's service enough. Thank you Grip!!
Nirmal Raj
Nirmal Raj
20:27 06 Feb 24
Took care of my the problem right away.
Beatriz Gil Pardini
Beatriz Gil Pardini
20:13 06 Feb 24
Very nice guys and knowledgeable. We recommend this shop
Peyton Arnold
Peyton Arnold
23:11 16 Jan 24
Great customer service! Can't say enough about Ben and the guys who work there. They were timely and able to help me out on short notice.
Logan Letkeman
Logan Letkeman
21:19 16 Jan 24
The staff were nice and super friendly! The service was great and fairly quick. I would recommend this auto shop to anyone!!
Crystal Henderson
Crystal Henderson
01:18 05 Jan 24
Great service and so accommodating with my young children.
Kathryn Tian
Kathryn Tian
01:08 16 Dec 23
Honest services! Very good!
Jamie Vu
Jamie Vu
00:57 06 Dec 23
I just recently had a service completed by Grip Tire & Auto, and I'm extremely happy with the service. I came in for an oil change, and included with an oil change was a general visual inspection. Iain was awesome to work with while booking the appointment, and he had excellent communication throughout the service. While my car was in the shop, he emailed an inspection sheet for me to review. Attached were pictures and prices of the proposed repairs which truly shows full transparency with this shop. Iain then followed up to explain the inspection sheet and asked for the go-ahead to ensure that the necessary repairs were addressed. As someone who has had many negative experiences with mechanics pushing unnecessary repairs on me, I feel that the staff here are very honest. I will be trusting Iain and his team to take care of any upcoming maintenance on my vehicle in the future. Also, a bonus is they washed my vehicle and vacuumed the inside! Thanks again for such a positive experience.
Cody Hanson
Cody Hanson
09:34 01 Dec 23
An overall really great experience with my tire fix. I’m from small town Saskatchewan and the service here is caring and quality, reminds me of home where everybody knows everybody and the best advertising is word of mouth. No attempts to sell unnecessary parts or services to a non-mechanical person, in the city I worry. Great experience highly recommended and commended!!
Graham Doll
Graham Doll
19:02 27 Nov 23
When our vehicle blew a head gasket roadside we called the nearest mechanic which was Grip Tire and Auto Coquitlam. The Service Manager Ben immediately helped us out and presented us with our options. We decided to have the repairs completed at Grip Tire and Auto. Throughout this process Ben and his team have been professional, transparent and fair. Of note, they always kept their word. I highly recommend Ben and his team.
Istvan Kereszturi
Istvan Kereszturi
03:26 22 Nov 23
Quick and great service. Needed new tires and the guys fit me in within a day during a busy season. Very Competitive pricing with other shops. Got the vehicle back washed and vacuumed. Very happy with the service, thanks again guys👍🏻
Stacey Myette
Stacey Myette
18:23 17 Nov 23
I recently had significant repairs done on my truck. Grip Tire & Auto picked my truck up from my workplace and left a courtesy car for my use during the process. Ben and his amazing staff continue to offer the best customer service, constant communication, real-time diagnostics via email and transparency when it comes to cost and the priority of repairs. Prices are always a 'good surprise' and I appreciate both the honesty and integrity of this company. Highly recommend!
Soheil Khorasani
Soheil Khorasani
02:45 10 Nov 23
Ben and the crew are top notch. Great service.
Pejman M iravani
Pejman M iravani
16:55 09 Nov 23
The staff are knowledgeable, friendly, and went above and beyond to explain everything in detail. The workmanship was top-notch, and the pricing is fair for the quality of service provided. I highly recommend Grip Tire & Auto to anyone in need of reliable and trustworthy car repair and maintenance services. Will definitely be returning for all future automotive needs!
Hailey Vanooyen
Hailey Vanooyen
15:48 09 Nov 23
Quick service and nice people my number one place to go when I need my tires changed
Dawson Reddekopp
Dawson Reddekopp
03:26 09 Nov 23
Don’t hesitate to bring your vehicle here! Awesome staff; quality service!!
Amelia Nunes
Amelia Nunes
02:48 09 Nov 23
Grip tire gave impeccable customer service. I have no complaints when dealing with Ben or Ian, as they provided good service, and had my car back in a timely manner
JR RVLuv'n
JR RVLuv'n
00:02 07 Nov 23
I Wish there was more Team Mechanic's & front personnel like this Location Grip auto Coquitlam Team was AWESOMEBen manager over saw the works being done.He also confirmed my dilemma with truck with a little education too and not taking anything away from a customer like dignity, had the decency to explain things in-Layman termsI have Never had this experience it seemed like something from back in the old days just flat out Honesty and fairnessto TOP things offI received a call and then a text from Ben just doing a follow up"WOW" who does that ?I was pleasantly surprisedF.I.V.E. S.T.A.R. * * * * *I Highly Recommend Ben's Team at Grip autosee you soon with my partners carThank you Kindly ... my ride is running 100%
Cristin Mcc
Cristin Mcc
22:35 27 Oct 23
Just had a lovely first experience with Grip Tire Coquitlam. They accommodated me even though they were extremely busy! Fixed a leak in my tire + went above and beyond by detailing the inside of my car – very pleasantly surprised!!Definitely gained a new customer 🙂
Cat Hendriks
Cat Hendriks
19:28 26 Oct 23
These guys are so friendly, the service and experience was amazing. I put off anything to do with my car because I don't know much about it but even when I was calling for a quote and got my tire numbers wrong they were so polite and helpful. I was so excited to see my car being washed after and nearly cried when they vacuumed the front, my most hated task. I would totally recommend this place and will be back to do more tires. The nice chocolate at the end is definitely the cherry on top.. smart and thoughtful!
Jon Blumberg
Jon Blumberg
19:00 23 Oct 23
WOW! Ben and the Grip tire team truly believe in customer service. They had me in and out within 40 minutes with top notch professional service. It’s beautiful to see businesses like this that do their best to help customers! I’ve already told other people about my amazing experience. Get a GRIP folks and make sure you choose GRIP tire.
Marianna Kavanagh
Marianna Kavanagh
02:51 23 Oct 23
OH MY GOODNESS! I can't say enough positive about these guys. They went above and beyond what I was anticipating. Not only did they find a way to reduce the price by a couple hundred dollars, but when I picked up my car, it had been completely cleaned and vacuumed! Thank you SO MUCH!!!
The Shaughnessy
The Shaughnessy
18:06 16 Oct 23
I had the best experience working with all the folks at Grip Auto.The service was amazing and workmanship was thorough and professional. I was impressed with the level of attention they had with my vehicle and have brought both of them there now and had exemplary service every time. Highly Recommended!BestDarren
Trine From
Trine From
13:09 14 Oct 23
Fast efficient service . I highly recommend Grip Auto .
Mariah Farquhar
Mariah Farquhar
18:07 10 Oct 23
My husband took our truck in for and oil change and they washed the car for us! They even vacuumed inside. I haven’t had service like this from any other auto shop. I think Grip really cares and goes the extra mile. Their overall inspection left us with peace of mind, knowing that there’s no more issues to worry about in the near future. If I could give them an extra star I would
Ryan Wolf
Ryan Wolf
15:30 10 Oct 23
Wow. This shop blew me away with their attention to detail and their customer service. They're a busy place, and it's no wonder why. I had a very good experience with both the management and the technicians. They went the extra mile to make sure I was taken care of and my truck was serviced properly. I had tires put on, a wheel alignment, and an oil change. I will be coming back here again. They gained a customer out of me.
Philip Cramer
Philip Cramer
17:38 05 Oct 23
Exceptional service from this place. Their staff are amazing, knowledgeable and ever so kind.
Monica Ghosh
Monica Ghosh
21:23 29 Sep 23
Been taking every vehicle I’ve driven to this garage for two decades now, absolutely no nonsense, fair pricing and great customer service.
Kiran Budwal
Kiran Budwal
21:45 28 Sep 23
I had issues with my tire pressure a few weeks ago due to a missing valve and needed to head out to Abbotsford soon. I went to Grip tire in Coquitlam nearby. Even though I showed up without an appointment, they were able to help me out very quickly! Ian was super helpful and was even kind enough to explain in simpler terms so that I could understand as well. They are professional and care about their customers. Would for sure recommend.
M D
M D
20:40 27 Sep 23
Fixed my flat right away!
Debra D.
Debra D.
15:49 22 Sep 23
We have an older RV needing some service and no one wanted to look at it. Grip was recommended to us and We can’t say enough about the workmanship and integrity of these guys. Special thanks to Ben and your team for taking care of us. I highly recommend Grip Auto and Tire!
Jin Yoo
Jin Yoo
23:13 21 Sep 23
Great service with excellent knowledge. Ben and his staff was able to get my vehicle done very quickly and professionally. Very satisfied with the service and highly recommend!
Kathleen Beauvais
Kathleen Beauvais
15:32 15 Sep 23
Outstanding service from the moment I booked my appointment until I picked up my vehicle. Friendly service & super clean shop. They reached out via text with pictures of the problem and what they are going to do to repair it. They washed and vacuumed my vehicle as well and have the best thank you chocolates ever !!! Highly recommend Ben and the Grip team!!
Freeyon
Freeyon
21:09 14 Sep 23
Came here because my back door wasn’t closing properly. Very helpful and efficient service. Stepped away for 30 mins and they fixed it. did not even charge for the service. Props to Ben, very friendly and professional. will definitely recommend this place!
Robert Harding
Robert Harding
20:45 11 Sep 23
These guys are the best. They know their stuff and they are fast, thorough, and professional. Top marks!Here's a quick update: the management has changed, but the outstanding service remains. I recently had my truck in the shop for a mysterious ignition problem. Ben and his crew figured it out, made the necessary repairs in good time, and now my 2002 F-150 is running like new. The price of the repair was reasonable, and Ben did not try to upsell me. I appreciate that respect. When I picked up my truck, it was immaculately clean, inside and out. Jem Grip Auto has been taking good care of my truck for years, and I will continue to trust them to do a great job. I highly recommend Jem Grip Auto. They have continued the excellence I've come to expect. Six out of five stars!
Krystal Rahmati
Krystal Rahmati
18:46 05 Sep 23
I had an exceptional experience at this shop! They changed my tire swiftly and efficiently, saving me a ton of time. The customer service was top-notch, and the staff was incredibly helpful throughout the process. I couldn't have asked for a better experience. Five stars all the way!
Chelsie P
Chelsie P
17:24 03 Sep 23
Can't recommend enough, customer service is outstanding and detailed report was sent prior to starting any work and included pictures. Great job and great service.
Ronald Magnolo
Ronald Magnolo
18:11 30 Aug 23
Forget the dealerships. Bring you car here. Excellent service that I didn't think was available anymore.
Mike Trout
Mike Trout
16:38 24 Aug 23
I would recommed Grip Tire & Auto. I was having issues with a clogged catalytic converter. Since there were few aftermarket catalytic converters available Ben kindly offered me the use of one of there courtesy vehicles for a few days. Eventually the part was found and brought in. My car is functioning now properly and I really appreciated the kind help from Ben and all the technicians that worked on my car. Oh and the courtesy chocolate that they gave me once the work was complete was great.If you have issues with your vehicle trust Grip Tire & Auto to fix it and enjoy the kind service and chocolate. 🙂
David A Trout
David A Trout
22:20 23 Aug 23
My wife and I have had our car in for servicing with Ben and his staff, on a couple of occasions. We have been very happy with the service and the knowledge of the staff. Ben has been very pleasant and has also been able to service our car on short notice. We also appreciated their honest approach to what work was truly needed and they didn't try to "upsell" us. We left their shop feeling very satisfied with the work done on our vehicle.
Liam
Liam
21:48 19 Aug 23
Took my vehicle there after a few failed attempts by other shops to fix my coolant leak and to diagnose a “knocking sound” when driving.Ben was able to squeeze me in last second and kept me up to date with everything that was found. My coolant leak was fixed and the “knocking sound” was determined to be a bent rim, which will be fixed through warranty. Ben and the rest of the staff, were courteous and professional throughout the whole process, and the company’s use of Uber to get me home after dropping off my vehicle was world-class. I’ll definitely be using this shop as my place of maintenance for my two vehicles from now on. Keep up the good work.
Robbert Intveld
Robbert Intveld
23:27 11 Aug 23
I'm a new customer where I had brought my vehicle in for an oil change only to have received a premier client welcome. I was so happy and comfortable with my experience that I brought my wife's car there. I have also referred my friends to them. You just know when you've come to a place with quality service and care about their experiences.
Kari Brown
Kari Brown
02:53 09 Aug 23
I got my car worked on today at grip Auto and I dealt with Ben and I was very impressed at the quality of service, price and professionalism. I would highly recommend this automotive shop for tires and repairs. This will now be my go-to shop.
Cristelle Espino
Cristelle Espino
17:52 06 Aug 23
As someone who dosn't know much about cars, I feel very at ease bringing my car to this auto shop. I moved to the province last year and Andy was very kind to me, explaining everything I needed to do to get my car in shape and registered in the province. All the employees working here are very nice and explain everything well. I will always return to this shop as I trust them a lot. Highly recommended!!
happy camper
happy camper
02:19 06 Aug 23
I am so grateful that grip auto was recommended to me. This is a team of amazing humans. They took my car in under emergency circumstances and got it back up and running in a quick time frame. They are highly knowledgeable and extremely personable. This is the place that I will be bringing my car to from now on and since I bought a lemon I have a feeling we will see a lot of each other.
Dana Nyeholt
Dana Nyeholt
23:01 04 Aug 23
I’ve bought a couple sets of tires from Jen Grip Auto over the past 5 years. Friendly service, helpful with last minute emergencies.Today I got a full flat tire while I was near the shop, brought it in right away (on Friday afternoon of a summer holiday weekend). Went away for 2 hours and when I returned to pick up my car they had repaired the tire, washed and vacuumed my car and didn’t charge me a thing.I almost fell on the floor.Thank you so much! 😀
Becks Williams
Becks Williams
00:14 28 Jul 23
Great experience taking my car to see the team at Grip! Ben was really helpful, kept me fully informed throughout the process and what my options were. He and the team went above and beyond to fix the problem with the turbo rather than having to replace it. I’m really grateful for their expertise and kindness. I would highly recommend them to anyone needing repair work
Barry Red Iron
Barry Red Iron
19:44 27 Jul 23
Ian is amazing. I had a rock drill into my tire and I needed a new tire on a brand new truck. They went above and beyond to help me make my ferry. Amazing service. It’s what keeps me coming back
Janelle Gronotte
Janelle Gronotte
01:50 25 Jul 23
Always have a great experience here. Everyone there is helpful and nice, great service. And got a chocolate to go!!
Brian R
Brian R
20:42 21 Jul 23
Called to get my leaking tire repaid. The shop manager was friendly and professional and he service was quick the work done was great. Would definitely recommend these guys
Ellie *
Ellie *
01:00 21 Jul 23
The fastest appointment and service I could ever have for my car inspection.Super professional and friendly team.Definitely recommend them.
Paul Cooke
Paul Cooke
00:42 21 Jul 23
good service and very friendly staff
Lucy Yun
Lucy Yun
02:14 20 Jul 23
Jem Grip Auto is best place to repair your car. They are super professional and knows everything inside and out.They are the only people who could fix my car's AC (I visited 3 different places).The staff (Ben was the best!) are very kind and helpful. They also expain every procedure very clearly. The repair cost was also very reasonable.I highly recommend Gem Grip Auto!
Martin Wiebe
Martin Wiebe
15:41 18 Jul 23
Called them to install a hitch and electrical for my car. Installed quickly even though they had to work around the tight spaces on my RAV4. Washed and vacuumed the car. Even left chocolates for me. Will return for sure
K Lau
K Lau
05:35 08 Jul 23
Good service, reasonable price and nice courtesy car they gave me. I had them replaced AC compressor with 3 yr warrantee.
Dee-Ann Marchesi
Dee-Ann Marchesi
16:41 07 Jul 23
The best!!! Of course my car broke down on a travel day, so stressful! Iain got my car in right away, and we were back on the road with in 24 hrs! Great work, great pricing, great service!! I will be back for my next automotive needs!Highly highly recommend!!Thank you for everything GRip Team!!!
Melissa Claudio
Melissa Claudio
17:23 01 Jul 23
Jem Auto has given me (by far!) the best service I’ve ever received from a mechanic shop. The staff are knowledgeable and honest, and the pricing is transparent. I especially appreciate the condition reports, which detail the results of their inspection of common maintenance items and their recommendations. I’ve always received sound advice and have never felt pressured. I have referred family and friends to Jem - their experiences have been equally positive. My mom recently called the shop and spoke to Ian, who spent the time to troubleshoot her concerns and reassure her. She was very impressed. Ben recently worked with me to fit a service appointment around my work schedule. When I thanked the team for their great work, they said “we really pride ourselves in providing exceptional customer service”. It certainly shows! I highly recommend Jem for all your automotive needs.
Riya Parhar
Riya Parhar
00:15 28 Jun 23
I had a great experience at this place! The service was amazing and Ben was great. I was Given a ride home while my car was being serviced which i felt was going above and beyond! I would recommend this place to everyone!
Morgan Chapman
Morgan Chapman
23:57 26 Jun 23
I recently had my oil change and tire alignment done at Jem GRiP and I have to say that I'm extremely impressed with their service. Ben and the rest of staff were friendly, knowledgeable, and efficient, and they got the job done quickly and professionally. I felt comfortable and respected. I appreciate their attention to detail and their commitment to ensuring that my vehicle is running smoothly. Overall, I highly recommend this team to anyone looking for quality and reliable auto service. Thank you for your excellent work
Leslie Klassen
Leslie Klassen
19:46 26 Jun 23
wow, impressed with the new service advisor! This is definitely my "go to" place from now on!
Jerica Herbert
Jerica Herbert
22:03 23 Jun 23
Wow! What amazing service!
Brian Van huet
Brian Van huet
20:29 23 Jun 23
Jarome G
Jarome G
20:17 22 Jun 23
I was told by another company that I needed ball joint repair. The guys at Grip inspected my truck and said that this was not necessary. Instead, they found the problem to be defective tires. They installed two new tires and I was back on the road in a few hours. This was my first time using these guys but they were professional all they way. They even provided me with a courtesy vehicle. Very Happy 😃
Taylor Brown
Taylor Brown
20:01 03 May 23
Charity Suto
Charity Suto
17:26 22 Apr 23
Hashtag Plumbing
Hashtag Plumbing
18:33 31 Mar 23
Always a pleasure working with this crew! Super friendly, knowledgeable and communicative.
John Wiggins
John Wiggins
13:28 21 Mar 23
Great knowledgeable staff and service. Reasonable rates.
M C
M C
23:40 25 Feb 23
David Long
David Long
23:19 19 Jan 23
Amazing service!
Ronald “ronv2000” Veer
Ronald “ronv2000” Veer
04:47 31 Dec 22
Next day appointment. Promised time of completion kept. I was kept informed throughout the repair.I will be back again.
Frankie K
Frankie K
02:26 24 Nov 22
Gd shop, did a good job.
Eugenia Pistrui
Eugenia Pistrui
02:16 28 Oct 22
Excellent service, they tell you with pics what is wrong with your car and which repair needs to be done sooner than later. Nice teamwork, friendly atmosphere, and close to my house....
James McLeod
James McLeod
20:14 18 Oct 22
Great service! Good pricing! Conveniently located...treated well. Give these people a call. They're experienced and the work is well done.
NexGen Warehouse
NexGen Warehouse
17:41 29 Sep 22
I have been using Jem Grip Auto and Tire for two years now. For a fleet of vehicles. I have received nothing but exceptional service.
Tracy Saywell
Tracy Saywell
21:49 09 Sep 22
From start to finish these guys were fantastic to deal with. Very helpful and quick. They were able to work around my schedule and provide me with transportation from/to their shop when needed. Will definitely return with future car repairs when needed.
Peter Vanderkooy
Peter Vanderkooy
00:01 28 Aug 22
Mona Osman
Mona Osman
19:37 24 Aug 22
craig wood
craig wood
19:02 13 Jul 22
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Website Reviews

Rated 5.0 out of 5
December 22, 2023

Well I had the unfortunate experience of having to be told I would be better off putting a new engine in my truck, but that wasn’t before the guys at Grip went through everything with a fine tooth comb in a gallant attempt to figure out what was ailing my poor engine. I walked in unannounced and they took my truck in where it was with them for an entire week. While it was there I was given the privilege of driving around in one of their courtesy cars for that time so I could still get to work. They took apart the bottom of my truck, crankshaft bearings replaced, oil pump replaced, gaskets and seals replaced, calls made to GM, calls made to other area mechanics but to no avail. In the end it was determined the camshaft and bearings were kaput and it would be cheaper to put in another motor due to what was required to replace the camshaft.

Did they fix it? No, but they put their heart and soul into it trying to and the cost for a new engine drove me to purchase another vehicle instead. At the end of it all, they only charged me for the parts and no labour. My truck was there for an entire week being poured over by multiple mechanics and zero labour was charged. They couldn’t be fairer than that and any vehicle I own that requires work will always go to Grip Coquitlam.

Steve H
Rated 5.0 out of 5
November 23, 2023

Just a great experience from booking appointment until I left. Top notch service. It’s been awhile to get required service and then show up to my truck clean inside and out. Highly recommended.

Jason De Jong
Rated 5.0 out of 5
November 17, 2023

I recently had significant repairs done on my truck. Grip Tire & Auto picked my truck up from my workplace and left a courtesy car for my use during the process. Ben and his amazing staff continue to offer the best customer service, constant communication, real-time diagnostics via email and transparency when it comes to cost and the priority of repairs. Prices are always a ‘good surprise’ and I appreciate both the honesty and integrity of this company. Highly recommend!

Stacey Myette
Rated 5.0 out of 5
October 17, 2023

Heading out of town for a weekend gettaway we needed air in the tire but it wouldn’t stay full so we popped in with no appointment. Ben sqeezed us in and took the construction screw out and got us on the road again in 15 min and gave us a caramilk, nut chocolate to boot. Best service around!

Bonnie
Rated 5.0 out of 5
October 17, 2023

I had a noise coming from the suspension on my 2011 X3. I was concerned it would cost me big $.

They took my vehicle in right away.

They found a loose bolt on the swaybar link. They re-torqued some other suspension hardware, washed my vehicle inside and out, and even shined up the tires.

2 thumbs up, waaaaay up!

Steve