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4.8

Based on 193 reviews

Jami Wurster

18:44 12 Jul 24

I was in need of an emergency tire repair late in the afternoon before heading out on vacation the next morning and the staff was very understanding, accomodating, and was able to fix it right away. I would highly recommend them!! Thank you GRiP TiRE team!

Prince Grover

00:41 12 Jul 24

Exceptional customer experience! This is the first time I went to Grip Tire Coquitlam, I never had this type of customer service anywhere. Autumn in the front desk, she is wonderful to deal with. I had a flat tire and she got me in right away. Highly recommend!!

jamie ma

21:12 10 Jul 24

Excellent customer service. My motor home got well been taken care by their professionalism. I have no doubt about their service . Well done Grips Auto.

Matt X

23:11 07 Jul 24

They always do great work. They dont suggest unnecessary repairs. Honest and friendly!

William Weissig

21:42 18 Jun 24

Very honest and helpful!

Kim Eugene

07:04 16 Jun 24

Very friendly staffs and they provide detail of assessment of your vehicle before having any job done. Washing the car after service is another great reason to revisit here.

Deirdre Kelly

00:38 11 Jun 24

So helpful and personable, and very trustworthy. I love that they send you photos of your car concerns to validate any suggested course of action. I was looking for a go-to reliable mechanic shop after my maintenance contract ended at the dealership and I have found my home. Thank you to Autumn, Ben, Chris and the team. I'll be back :)

Sara Newitt

21:42 02 Jun 24

Once again they should have a beyond excellence rating, Grip Coq has done it again I had an issue with my vehicle they got me in right away fixed it was very fairly priced, my car was clean and shiny when I picked it up, I cannot say enough about the team here, very professional straight forward and excellent workmanship I'm very happy with their service

Quinn Trapp

01:21 26 May 24

Got me in immediately and the staff was so friendly and helpful in such a stressful time! 10/10 recommend.

Elisa Rutigliano

22:37 18 May 24

I went to a couple places before checking out Grip and I couldn’t have been more impressed. I had a screw stuck in my tire, and a slow leak in another and both were repaired. They accommodated me so well. They picked up my vehicle from home, repaired the tires and brought it back to me. It felt like a luxury because that kind of service is unheard of. I will be purchasing my future set of tires here. Thanks for the delicious chocolate and car wash!

Brittany Neuenfeldt

15:30 15 May 24

Booking online was SO easy, and the check in process just as smooth. I was able to get a courtesy car and be on my way within 8 minutes of arriving. I received text updates about the status of my vehicle as they worked and when it was ready for pickup. They even gave it a wash and vacuum!Both Ben & Autumn were both professional and friendly. They provided additional info about recommended services but I felt no pressure to do the extra work than what I had come in for originally. Will be returning!

imageminded

18:12 14 May 24

Went to Grip to get some work done on my tires. The service was amazing. So fast and well beyond my expectations. You won't find me going anyplace else.

Fahad Shelkey

12:51 14 May 24

I just got my car serviced, and it felt almost too good to be true! Everything was so smooth from start to finish. They even arranged an Uber for me, which was so convenient. Also, they sent me a detailed inspection report of my car with pictures, so I knew exactly the overall status of different parts. Plus, they kept me updated until my car was ready. When I picked it up, it was washed and vacuumed - looking as good as new!I've never had customer service like this before! Big thanks to Ben! I’ve now got a regular mechanic shop I can trust. Highly recommend!

Holly Pywell

01:55 03 May 24

Had a pre purchase inspection completed and cannot express how grateful I am for their thorough report. Extremely detailed and with photos. Would highly recommend!

Manav S.

23:21 30 Apr 24

Unmatched service! Friendly and extremely accommodating staff - top to bottom.If you're not coming here to get your car serviced do you even care about your car?

Franco Bordignon

23:06 25 Apr 24

Great customer service!I have used this company on multiple occasions and they have always done a great job form.

한성희

21:00 24 Apr 24

Very kind. Best shop in BC

Edward Wang

23:18 22 Apr 24

The high rating that these guys have is definitely well deserved! We made an error during our initial call, but they still went out of their way to accommodate our needs! The whole team did an exceptional job from customer service to the actual servicing itself! We’ll be back again for sure!

Preet

02:37 16 Apr 24

Highly recommend this place! I had a bolt stuck in my tire. I checked online for the closest place and found this place and absolutely happy I went here. The shop was busy, but they still had time to look at my tire and showed complete attention to my car. Even though it was not an expensive repair , they made me feel like I was a very important customer. I 100% will be coming here for my next car repairs and grateful for the guys here for their help.

Laura Brend

00:06 16 Apr 24

Autumn and Ben were amazing! First time coming to Grip Auto and it was a 5 star experience. They were empathic and supportive to service my car as quickly and efficiently as they did. Loved the digital vehicle inspection received via text and the VIP Membership. Thank you!

Novara Chadwick

16:39 29 Mar 24

I went there for the first time yesterday and I had the best experience! Everywhere I called couldn't get me in for weeks or didn't do what I needed done. They got me in right away, prices were fair and I really appreciated the itemized inspection report that I got when I picked up my SUV. The staff are super friendly. They even washed and vacuumed my vehicle! I'll definitely be going back!

Cassandra Neigel

19:05 28 Mar 24

Best customer service I have ever had! They did a thorough inspection on my car, and answered all questions I had. I had a courtesy car for the day, which is amazing as I could go to work and not have to deal with that worry. My car was fixed quickly and clean when I picked it up. All that said, it’s the people who make the experience, and the staff are fabulous beyond words! Thank you so much Ben and all the staff, you’re all amazing!!!

Thomas Ratcliffe

23:36 26 Mar 24

I got a flat tire on the way home from work. I called late in the day and they were able to get me in short notice. Ben in particular really helped out and they fixed up the tire in no time! Great and friendly staff!

Jermy Gagnon

00:00 26 Mar 24

Absolutely stellar service. Had a puncture in one of my tires, but thanks to their professional assistance it was fixed right away, in under 10 minutes, and they even did it free of charge, going above and beyond my expectations. The staff were friendly, knowledgeable, and clearly passionate about what they do. I couldn't be happier with the outcome and highly recommend this shop to anyone in need of tire repairs. Five stars all the way

Reza Yeganeh

01:02 23 Mar 24

I visited Grip tire and Auto today and had a nail in my tire. Despite it being close to closing time, they were incredibly helpful. They promptly fixed my tire, and while I waited for my truck, they even washed it. To top it off, they generously offered a free tire repair since it was Friday and I was the last customer of the day. I'll definitely be returning for other services like oil changes. Highly recommended!

Linda Braun

20:16 21 Mar 24

Great customer service and very helpful friendly staff. I’m definitely a loyal customer here!!

Hannah Keogh

19:32 13 Mar 24

I've never had a mechanics treat me so well as a customer. They're experienced and professional but they also genuinely care. There's never any hidden costs and they've done a couple of small tasks for me they could have easily charged for but didn't. It's a very rare find so I couldn't recommend them more.

Derek Vanderkooy

17:20 07 Mar 24

Fantastic service, quick to reply, loaner car, car runs better than it has in a while, breaks feel great, no complaints, will be back, 10/10.

Russell Rhyne

02:14 07 Mar 24

I made an appointment for a broken windshield wiper linkage. I stopped by the day before and they were able to fit me in and have it fixed/replaced within hours. Communication was great and friendly and they even gave a courtesy car during the time they worked on my car. Would definitely recommend.

WALED TROG

21:04 04 Mar 24

I have to say that it is my best experience! They fixed my tire for free of charge and that meant a lot to me! I will definitely go back to them again!

Melia Rokosh

06:28 04 Mar 24

Absolutely fantastic experience at Grip Tire & Auto Coquitlam! The customer service here is top-notch - friendly, polite, and genuinely happy to help. They went above and beyond by providing a courtesy car for the day, making my visit seamless and stress-free. Their attention to detail is impeccable, ensuring my vehicle received the best care possible. I can’t recommend them enough! I'll definitely be returning and encouraging others to experience the excellence at Grip Tire and Auto Coquitlam.

Loren Lee

22:22 02 Mar 24

Fantastic Garage!I first came here because it is close to work but now I come because I have trust that the mechanics and team here have the expertise and skill to fix my vehicle and do it in a timely and efficient manner.I've been bringing my older cars to this location for about four years and each time I come in I'm stressed and lost. Not knowing what's going on, how long it will be before I can use it again, and if I could afford to fix it. Each time I've been here, I've been treated with friendliness, respect and a feeling that they have not just my vehicle, but my personal well being in mind as well, when fixing my vehicle.My last visit, I brought my car in on Friday at 1pm for an exhaust pipe/muffler dilemma. The reception staff was friendly and understanding. The mechanic Ben Herbert was quickly able to figure out a way to get me a quote for an affordable solution, communicate with me a detailed analysis of the problem and other things that needed attending to, and complete the task all by 3:30pm! How amazing is that? Thank you Ben!All the stress and panic of a broken vehicle solved by the team at Grip Tire & Auto once again!They have the same amazing level of service every time I come and the team here truly does their best to efficiently and safely send you once again out into the world. I go with whom I trust and so should you. Try Grip Tire & Auto!

Lynn Moseley

05:20 27 Feb 24

Took my Audi in for new brakes and a general overall check up/oil change. The service was impeccable from start to finish. Best part - they had a courtesy car available! At the Audi dealership, I had to book weeks in advance if I needed a courtesy car. Thanks GRiP TiRE & Auto Coquitlam - I will be back!

K W

02:17 17 Feb 24

If you have been on the hunt for a mechanic, give these guys a go. I promise they will be your forever mechanic. Ben and his team are on it! Awesome, honest people. I highly recommend GRiP TiRE & AUTO for any of your vehicles needs!10 ⭐️

Lauren Lawson

20:06 10 Feb 24

We recently started using Grip for our fleet at work and have zero regrets!Ben and Autumn are amazing at helping us out and accommodating our needs to get our guys back on the road as soon as possible.We only wish we had known about Ben and the team sooner!!

Matheus Almeida

23:34 06 Feb 24

Nothing but good things to say about this shop. Both servicing them, as a vendor and a also being a customer. If you need your car fixed this is the place to be

Carly Berry

20:37 06 Feb 24

Grip Tire & Auto Coquitlam is truly the best!! They ensure every vehicle is looked after as if it was their own. Ben and the team are provide stellar customer service. I can't rave about Grip's service enough. Thank you Grip!!

Nirmal Raj

20:27 06 Feb 24

Took care of my the problem right away.

Beatriz Gil Pardini

20:13 06 Feb 24

Very nice guys and knowledgeable. We recommend this shop

Peyton Arnold

23:11 16 Jan 24

Great customer service! Can't say enough about Ben and the guys who work there. They were timely and able to help me out on short notice.

Logan Letkeman

21:19 16 Jan 24

The staff were nice and super friendly! The service was great and fairly quick. I would recommend this auto shop to anyone!!

Crystal Henderson

01:18 05 Jan 24

Great service and so accommodating with my young children.

Kathryn Tian

01:08 16 Dec 23

Honest services! Very good!

Jamie Vu

00:57 06 Dec 23

I just recently had a service completed by Grip Tire & Auto, and I'm extremely happy with the service. I came in for an oil change, and included with an oil change was a general visual inspection. Iain was awesome to work with while booking the appointment, and he had excellent communication throughout the service. While my car was in the shop, he emailed an inspection sheet for me to review. Attached were pictures and prices of the proposed repairs which truly shows full transparency with this shop. Iain then followed up to explain the inspection sheet and asked for the go-ahead to ensure that the necessary repairs were addressed. As someone who has had many negative experiences with mechanics pushing unnecessary repairs on me, I feel that the staff here are very honest. I will be trusting Iain and his team to take care of any upcoming maintenance on my vehicle in the future. Also, a bonus is they washed my vehicle and vacuumed the inside! Thanks again for such a positive experience.

Cody Hanson

09:34 01 Dec 23

An overall really great experience with my tire fix. I’m from small town Saskatchewan and the service here is caring and quality, reminds me of home where everybody knows everybody and the best advertising is word of mouth. No attempts to sell unnecessary parts or services to a non-mechanical person, in the city I worry. Great experience highly recommended and commended!!

Graham Doll

19:02 27 Nov 23

When our vehicle blew a head gasket roadside we called the nearest mechanic which was Grip Tire and Auto Coquitlam. The Service Manager Ben immediately helped us out and presented us with our options. We decided to have the repairs completed at Grip Tire and Auto. Throughout this process Ben and his team have been professional, transparent and fair. Of note, they always kept their word. I highly recommend Ben and his team.

Istvan Kereszturi

03:26 22 Nov 23

Quick and great service. Needed new tires and the guys fit me in within a day during a busy season. Very Competitive pricing with other shops. Got the vehicle back washed and vacuumed. Very happy with the service, thanks again guys👍🏻

Stacey Myette

18:23 17 Nov 23

I recently had significant repairs done on my truck. Grip Tire & Auto picked my truck up from my workplace and left a courtesy car for my use during the process. Ben and his amazing staff continue to offer the best customer service, constant communication, real-time diagnostics via email and transparency when it comes to cost and the priority of repairs. Prices are always a 'good surprise' and I appreciate both the honesty and integrity of this company. Highly recommend!

Soheil Khorasani

02:45 10 Nov 23

Ben and the crew are top notch. Great service.

Pejman M iravani

16:55 09 Nov 23

The staff are knowledgeable, friendly, and went above and beyond to explain everything in detail. The workmanship was top-notch, and the pricing is fair for the quality of service provided. I highly recommend Grip Tire & Auto to anyone in need of reliable and trustworthy car repair and maintenance services. Will definitely be returning for all future automotive needs!

Hailey Vanooyen

15:48 09 Nov 23

Quick service and nice people my number one place to go when I need my tires changed

Dawson Reddekopp

03:26 09 Nov 23

Don’t hesitate to bring your vehicle here! Awesome staff; quality service!!

Amelia Nunes

02:48 09 Nov 23

Grip tire gave impeccable customer service. I have no complaints when dealing with Ben or Ian, as they provided good service, and had my car back in a timely manner

JR RVLuv'n

00:02 07 Nov 23

I Wish there was more Team Mechanic's & front personnel like this Location Grip auto Coquitlam Team was AWESOMEBen manager over saw the works being done.He also confirmed my dilemma with truck with a little education too and not taking anything away from a customer like dignity, had the decency to explain things in-Layman termsI have Never had this experience it seemed like something from back in the old days just flat out Honesty and fairnessto TOP things offI received a call and then a text from Ben just doing a follow up"WOW" who does that ?I was pleasantly surprisedF.I.V.E. S.T.A.R. * * * * *I Highly Recommend Ben's Team at Grip autosee you soon with my partners carThank you Kindly ... my ride is running 100%

Cristin Mcc

22:35 27 Oct 23

Just had a lovely first experience with Grip Tire Coquitlam. They accommodated me even though they were extremely busy! Fixed a leak in my tire + went above and beyond by detailing the inside of my car – very pleasantly surprised!!Definitely gained a new customer :)

Cat Hendriks

19:28 26 Oct 23

These guys are so friendly, the service and experience was amazing. I put off anything to do with my car because I don't know much about it but even when I was calling for a quote and got my tire numbers wrong they were so polite and helpful. I was so excited to see my car being washed after and nearly cried when they vacuumed the front, my most hated task. I would totally recommend this place and will be back to do more tires. The nice chocolate at the end is definitely the cherry on top.. smart and thoughtful!

Jon Blumberg

19:00 23 Oct 23

WOW! Ben and the Grip tire team truly believe in customer service. They had me in and out within 40 minutes with top notch professional service. It’s beautiful to see businesses like this that do their best to help customers! I’ve already told other people about my amazing experience. Get a GRIP folks and make sure you choose GRIP tire.

Marianna Kavanagh

02:51 23 Oct 23

OH MY GOODNESS! I can't say enough positive about these guys. They went above and beyond what I was anticipating. Not only did they find a way to reduce the price by a couple hundred dollars, but when I picked up my car, it had been completely cleaned and vacuumed! Thank you SO MUCH!!!

The Shaughnessy

18:06 16 Oct 23

I had the best experience working with all the folks at Grip Auto.The service was amazing and workmanship was thorough and professional. I was impressed with the level of attention they had with my vehicle and have brought both of them there now and had exemplary service every time. Highly Recommended!BestDarren

Trine From

13:09 14 Oct 23

Fast efficient service . I highly recommend Grip Auto .

Mariah Farquhar

18:07 10 Oct 23

My husband took our truck in for and oil change and they washed the car for us! They even vacuumed inside. I haven’t had service like this from any other auto shop. I think Grip really cares and goes the extra mile. Their overall inspection left us with peace of mind, knowing that there’s no more issues to worry about in the near future. If I could give them an extra star I would

Ryan Wolf

15:30 10 Oct 23

Wow. This shop blew me away with their attention to detail and their customer service. They're a busy place, and it's no wonder why. I had a very good experience with both the management and the technicians. They went the extra mile to make sure I was taken care of and my truck was serviced properly. I had tires put on, a wheel alignment, and an oil change. I will be coming back here again. They gained a customer out of me.

Philip Cramer

17:38 05 Oct 23

Exceptional service from this place. Their staff are amazing, knowledgeable and ever so kind.

Monica Ghosh

21:23 29 Sep 23

Been taking every vehicle I’ve driven to this garage for two decades now, absolutely no nonsense, fair pricing and great customer service.

Kiran Budwal

21:45 28 Sep 23

I had issues with my tire pressure a few weeks ago due to a missing valve and needed to head out to Abbotsford soon. I went to Grip tire in Coquitlam nearby. Even though I showed up without an appointment, they were able to help me out very quickly! Ian was super helpful and was even kind enough to explain in simpler terms so that I could understand as well. They are professional and care about their customers. Would for sure recommend.

M D

20:40 27 Sep 23

Fixed my flat right away!

Debra D.

15:49 22 Sep 23

We have an older RV needing some service and no one wanted to look at it. Grip was recommended to us and We can’t say enough about the workmanship and integrity of these guys. Special thanks to Ben and your team for taking care of us. I highly recommend Grip Auto and Tire!

Jin Yoo

23:13 21 Sep 23

Great service with excellent knowledge. Ben and his staff was able to get my vehicle done very quickly and professionally. Very satisfied with the service and highly recommend!

Kathleen Beauvais

15:32 15 Sep 23

Outstanding service from the moment I booked my appointment until I picked up my vehicle. Friendly service & super clean shop. They reached out via text with pictures of the problem and what they are going to do to repair it. They washed and vacuumed my vehicle as well and have the best thank you chocolates ever !!! Highly recommend Ben and the Grip team!!

Freeyon

21:09 14 Sep 23

Came here because my back door wasn’t closing properly. Very helpful and efficient service. Stepped away for 30 mins and they fixed it. did not even charge for the service. Props to Ben, very friendly and professional. will definitely recommend this place!

Robert Harding

20:45 11 Sep 23

These guys are the best. They know their stuff and they are fast, thorough, and professional. Top marks!Here's a quick update: the management has changed, but the outstanding service remains. I recently had my truck in the shop for a mysterious ignition problem. Ben and his crew figured it out, made the necessary repairs in good time, and now my 2002 F-150 is running like new. The price of the repair was reasonable, and Ben did not try to upsell me. I appreciate that respect. When I picked up my truck, it was immaculately clean, inside and out. Jem Grip Auto has been taking good care of my truck for years, and I will continue to trust them to do a great job. I highly recommend Jem Grip Auto. They have continued the excellence I've come to expect. Six out of five stars!

Krystal Rahmati

18:46 05 Sep 23

I had an exceptional experience at this shop! They changed my tire swiftly and efficiently, saving me a ton of time. The customer service was top-notch, and the staff was incredibly helpful throughout the process. I couldn't have asked for a better experience. Five stars all the way!

Chelsie P

17:24 03 Sep 23

Can't recommend enough, customer service is outstanding and detailed report was sent prior to starting any work and included pictures. Great job and great service.

Ronald Magnolo

18:11 30 Aug 23

Forget the dealerships. Bring you car here. Excellent service that I didn't think was available anymore.

Mike Trout

16:38 24 Aug 23

I would recommed Grip Tire & Auto. I was having issues with a clogged catalytic converter. Since there were few aftermarket catalytic converters available Ben kindly offered me the use of one of there courtesy vehicles for a few days. Eventually the part was found and brought in. My car is functioning now properly and I really appreciated the kind help from Ben and all the technicians that worked on my car. Oh and the courtesy chocolate that they gave me once the work was complete was great.If you have issues with your vehicle trust Grip Tire & Auto to fix it and enjoy the kind service and chocolate. :-)

David A Trout

22:20 23 Aug 23

My wife and I have had our car in for servicing with Ben and his staff, on a couple of occasions. We have been very happy with the service and the knowledge of the staff. Ben has been very pleasant and has also been able to service our car on short notice. We also appreciated their honest approach to what work was truly needed and they didn't try to "upsell" us. We left their shop feeling very satisfied with the work done on our vehicle.

Liam

21:48 19 Aug 23

Took my vehicle there after a few failed attempts by other shops to fix my coolant leak and to diagnose a “knocking sound” when driving.Ben was able to squeeze me in last second and kept me up to date with everything that was found. My coolant leak was fixed and the “knocking sound” was determined to be a bent rim, which will be fixed through warranty. Ben and the rest of the staff, were courteous and professional throughout the whole process, and the company’s use of Uber to get me home after dropping off my vehicle was world-class. I’ll definitely be using this shop as my place of maintenance for my two vehicles from now on. Keep up the good work.

Robbert Intveld

23:27 11 Aug 23

I'm a new customer where I had brought my vehicle in for an oil change only to have received a premier client welcome. I was so happy and comfortable with my experience that I brought my wife's car there. I have also referred my friends to them. You just know when you've come to a place with quality service and care about their experiences.

Kari Brown

02:53 09 Aug 23

I got my car worked on today at grip Auto and I dealt with Ben and I was very impressed at the quality of service, price and professionalism. I would highly recommend this automotive shop for tires and repairs. This will now be my go-to shop.

Cristelle Espino

17:52 06 Aug 23

As someone who dosn't know much about cars, I feel very at ease bringing my car to this auto shop. I moved to the province last year and Andy was very kind to me, explaining everything I needed to do to get my car in shape and registered in the province. All the employees working here are very nice and explain everything well. I will always return to this shop as I trust them a lot. Highly recommended!!

happy camper

02:19 06 Aug 23

I am so grateful that grip auto was recommended to me. This is a team of amazing humans. They took my car in under emergency circumstances and got it back up and running in a quick time frame. They are highly knowledgeable and extremely personable. This is the place that I will be bringing my car to from now on and since I bought a lemon I have a feeling we will see a lot of each other.

Dana Nyeholt

23:01 04 Aug 23

I’ve bought a couple sets of tires from Jen Grip Auto over the past 5 years. Friendly service, helpful with last minute emergencies.Today I got a full flat tire while I was near the shop, brought it in right away (on Friday afternoon of a summer holiday weekend). Went away for 2 hours and when I returned to pick up my car they had repaired the tire, washed and vacuumed my car and didn’t charge me a thing.I almost fell on the floor.Thank you so much! 😀

Becks Williams

00:14 28 Jul 23

Great experience taking my car to see the team at Grip! Ben was really helpful, kept me fully informed throughout the process and what my options were. He and the team went above and beyond to fix the problem with the turbo rather than having to replace it. I’m really grateful for their expertise and kindness. I would highly recommend them to anyone needing repair work

Barry Red Iron

19:44 27 Jul 23

Ian is amazing. I had a rock drill into my tire and I needed a new tire on a brand new truck. They went above and beyond to help me make my ferry. Amazing service. It’s what keeps me coming back

Janelle Gronotte

01:50 25 Jul 23

Always have a great experience here. Everyone there is helpful and nice, great service. And got a chocolate to go!!

Brian R

20:42 21 Jul 23

Called to get my leaking tire repaid. The shop manager was friendly and professional and he service was quick the work done was great. Would definitely recommend these guys

Ellie *

01:00 21 Jul 23

The fastest appointment and service I could ever have for my car inspection.Super professional and friendly team.Definitely recommend them.

Paul Cooke

00:42 21 Jul 23

good service and very friendly staff

Lucy Yun

02:14 20 Jul 23

Jem Grip Auto is best place to repair your car. They are super professional and knows everything inside and out.They are the only people who could fix my car's AC (I visited 3 different places).The staff (Ben was the best!) are very kind and helpful. They also expain every procedure very clearly. The repair cost was also very reasonable.I highly recommend Gem Grip Auto!

Martin Wiebe

15:41 18 Jul 23

Called them to install a hitch and electrical for my car. Installed quickly even though they had to work around the tight spaces on my RAV4. Washed and vacuumed the car. Even left chocolates for me. Will return for sure

K Lau

05:35 08 Jul 23

Good service, reasonable price and nice courtesy car they gave me. I had them replaced AC compressor with 3 yr warrantee.

Dee-Ann Marchesi

16:41 07 Jul 23

The best!!! Of course my car broke down on a travel day, so stressful! Iain got my car in right away, and we were back on the road with in 24 hrs! Great work, great pricing, great service!! I will be back for my next automotive needs!Highly highly recommend!!Thank you for everything GRip Team!!!

Melissa Claudio

17:23 01 Jul 23

Jem Auto has given me (by far!) the best service I’ve ever received from a mechanic shop. The staff are knowledgeable and honest, and the pricing is transparent. I especially appreciate the condition reports, which detail the results of their inspection of common maintenance items and their recommendations. I’ve always received sound advice and have never felt pressured. I have referred family and friends to Jem - their experiences have been equally positive. My mom recently called the shop and spoke to Ian, who spent the time to troubleshoot her concerns and reassure her. She was very impressed. Ben recently worked with me to fit a service appointment around my work schedule. When I thanked the team for their great work, they said “we really pride ourselves in providing exceptional customer service”. It certainly shows! I highly recommend Jem for all your automotive needs.

Riya Parhar

00:15 28 Jun 23

I had a great experience at this place! The service was amazing and Ben was great. I was Given a ride home while my car was being serviced which i felt was going above and beyond! I would recommend this place to everyone!

Morgan Chapman

23:57 26 Jun 23

I recently had my oil change and tire alignment done at Jem GRiP and I have to say that I'm extremely impressed with their service. Ben and the rest of staff were friendly, knowledgeable, and efficient, and they got the job done quickly and professionally. I felt comfortable and respected. I appreciate their attention to detail and their commitment to ensuring that my vehicle is running smoothly. Overall, I highly recommend this team to anyone looking for quality and reliable auto service. Thank you for your excellent work

Leslie Klassen

19:46 26 Jun 23

wow, impressed with the new service advisor! This is definitely my "go to" place from now on!

Jerica Herbert

22:03 23 Jun 23

Wow! What amazing service!

Brian Van huet

20:29 23 Jun 23